Shipping Info

To order any of our products please add the item/s to the shopping cart and when ready, check out using the secure checkout. WE SHIP EXPRESS FOR MOST ORDERS UNLESS COST PROHIBITIVE.

Our shipping calculator is based on weight and has been set up to cover the majority of shipping costs, in some cases the shipping quote may be too high, or too low, in this case we will contact you to advise the correct shipping costs and options.

By ordering via phone, email or through our website you agree to our shipping terms below and our terms & conditions as laid out in the T&C page on this website. Please read it and make sure you understand before ordering.

We endeavour to reply to all email enquiries within 48 hours except during holiday periods. For urgent questions or general advice/information on our products you can call us Mon-Fri between 10am and 4pm.

Payment methods at present are:

AUSTRALIA:

• Direct Deposit or EFT (no fees!)

• VISA or Master Card (2% fees apply, proof of card ownership may be required)

OVERSEAS:

• Bank to Bank wire transfer

• VISA or Master Card (2% fees apply, proof of card ownership will be required)

Shipping methods currently available:

AUSTRALIA:

SIGNATURE Parcel Post:         Most affordable shipping method

SIGNATURE Express Post:      Quickest way to get your gear!

INSURANCE:                           Cost is $2.50 per $100 of cover.

 

OVERSEAS:

Standard AIRMAIL:                  Good value shipping, signature +$7.00

Express AIRMAIL:                    Faster shipping but more expensive

INSURANCE:                           Cost is $2.50 per $100 of cover.

Please note: Insurance is up to you the customer, we are not responsible for replacing any lost shipments that are not insured.

EFT payments: Please DO NOT send us EFT before you receive the final invoice

CC payments: Your card WILL NOT be charged until you have confirmed the order total and are happy with the quote.

 

Once all orders have been handed over to the carrier they become the responsibility of the carrier and the customer. If you are concerned with delivery risk then please request insurance when ordering by letting us know in the notes section during ordering.

 

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